FAQs

Frequently asked questions and support documentation for Stacked Watches 

  • Are Stacked watches Unisex?

 

StacKed watches are designed to be worn by anyone.Each color and style can be used by both men and women.

 

  • How do I know if the watches will fit me?

 

StacKed watches are designed to fit everyone, including children. All the watches have an adjustable wristband that will fit almost any size wrist.    

 

  • Are StacKed watches water resistant?

  

StacKed Collegiate watches are 3 ATM water resistant. This style is great for most indoor and outdoor activities. You can even use it while showering, however, it should NOT be submerged or exposed to water for an extended period of time.So please avoid using it while swimming as this may decrease the watch life.

 

  • What is the battery life? And how can I replace the battery? 

 

The approximate battery life of StacKed watches is 1 year.  StacKed watches uses a standard watch battery.

To replace the battery, remove the watch piece from the silicone wristband and remove the screws from the back of the watch. Remove the back piece and replace the battery with a new one.  Re-assemble everything back together. 

Be sure to be extra careful while reassembling the watch and to screw everything tightly to avoid damaging the water resistant feature of the watch.  

 

  • How do I change the watch's face and/or band?

 

All stacKed watches have interchangeable watch faces/ wristbands. You can create multiple color combinations by easily removing the watch face from the silicone wristband and replacing it with another StacKed watch face of the same watch style. The watch face should snap right in by pulling on either/both sides of the watch.

   

  • Is there a warranty on StacKed watches?

 

All StacKed watches come with a 30-day warranty from the date of purchase. The warranty only covers defects caused by the manufacturer.  In any case, there is a noticeable defect, we will gladly replace the watch with a new one.

Warranty will not cover the replacement if there are any defects due to water damage, improper care, mishandling, scratches, stretching or tearing of the band due to misuse.  

 

  • What payment options are available?

 

We accept PayPal.

 

  • What are shipping methods available?

 

We ship via United States Postal Service (USPS) for both domestic and international orders.

 

  • And how much does the shipping cost?

 

International orders: Price for international shipping will be $12 per order. 

 

  • How long does it take for order(s) to be processed and shipped?

 

It will take approximately 24 to 48 hours for order(s) to process before the product(s) is mailed out.  The product(s)

will be mailed via USPS priority mail for all orders within the United States.  Once shipped, a USPS tracking number will be emailed to you so that you may track your order(s) online at www.usps.com.  Depending on the delivery location, it can take anywhere from 3 to 5 business days to receive your package(s).

International Orders:  Orders will be processed in the same manner, however, the delivery will take up to 2 to 3 weeks.

 

  • Are there any wholesale opportunities for StacKed watches?

 

Yes.  For information, please email us at contact@stackedwatches.com